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How does ordering work? How do I know if you got my payment?
How long does it take for you to ship?
What methods do you use to ship the items?
Is there tracking?
How long does it take for the items to reach me?
I placed an order but I wasn't able to pay. What do I do?
What do you do with non-paid orders?


How does ordering work? How do I know if you got my payment?
You will receive an order confirmation from eCrater when you make your order. After that, please allow up to 4 business days for me to ship out your package. You will be notified when your package is shipped and receive a tracking number if applicable.

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How long does it take for you to ship?
Orders will be shipped within 3 business days upon confirmed payment.

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What methods do you use to ship the items?
All packages are shipped via the United States Postal Service. Services used include but are not limited to: first class, media, priority mail.

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Is there tracking?
Yes, all domestic orders will have a tracking number. International orders will receive a tracking number but actual tracking updates may be limited depending on the country.

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How long does it take for the items to reach me?
Domestic USA orders are expected to be delivered within 3-7 business days. If you live closer to New York, it should take 2-5 business days. International orders take an estimated 2-4 weeks for delivery. It may take longer depending on the speed of the international post and customs clearance

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I placed an order but I wasn't able to pay. What do I do?
If you are unable to pay for your first order, please try again by placing a new order. If all else fails, please contact me and we can work something out(e.g. I send an invoice).

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What do you do with non-paid orders?
All non-paid orders are deleted after 24 hours.

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Last Updated: 18 Feb 2018 22:08:13 PST home  |  about  |  terms  |  contact
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